Our Strategy

About our Strategy

The CAA’s Strategy is designed to help to position us for the future. It sets out our ambition to continually challenge ourselves to improve by drawing on a wide range of insights and evidence to deliver regulation in a way that the public, consumers, the regulated community and those who oversee us would expect. We look forward to hearing from you about the Strategy.

Much has changed in our operating environment since our last strategy was published: we have been a part of seismic shifts such as exiting the European Union, a global pandemic that severely impacted aviation, and substantial technological advancements such as drones and spaceflight that change the very nature of the aviation and aerospace sectors we regulate. We have evolved and adapted our work to better reflect these developments, and will continue to do so, so that we can realise our vision through challenging ourselves and our stakeholders to improve safety, security and consumer protection.

The unprecedented impacts of Covid-19 have shown us that we must be able to swiftly adjust our work programme in response to changes we face, and we know our colleagues perform at their best with a clear vision and sense of impact. To continue to be successful in our core mission, and to reach the high standards we set for ourselves, we need to further embed flexibility and agility into our processes. This means expressing a shared purpose and vision across our organisation, aligning around core strategic objectives while sensing and seizing opportunities and enabling quick responses supported by flexible resources.

Our new Strategy is agile; it provides the foundations to continue to successfully deliver our core regulatory roles, as well as position ourselves to tackle new challenges and opportunities, such as enabling recovery from Covid-19 and improving environmental performance. It will also give us the flexibility required to respond to unforeseen shocks or seize new opportunities to deliver on our vision. Our Strategy will be delivered through our annual business planning process. It is designed to be both ‘always on’ and open to change as and when required, and therefore does not have a time period attached to it. We will update it when needed, such as when our work programmes on strategic focus areas develop, or when we think it is time to refresh our strategic direction.

How we are engaging on our Strategy

As well as changing the nature of our Strategy, we are changing the way we engage on it too, to ensure we can regularly hear from those who care about our work; our new online form means stakeholders and the public can share their views on what should be in future iterations of this Strategy at their convenience, and we can analyse and draw on trends in the responses in real time to inform our work and future iterations of the Strategy.

Send us your feedback

Follow the link below to share your views on the future of the CAA. We look forward to our Strategy being strengthened through your insights.
View our full Strategy
View our Strategy at a glance
Share your views with us

We intend to update our Strategy when our context dictates it is necessary, and will not be able to respond to all feedback received – however, we commit to considering all feedback received as we do make changes to our Strategy. Responses will not be published but will be used internally to inform our future strategy development. Information provided to the CAA is subject to legislation, including the Freedom of Information Act 2000, that may require us to disclose it.

Please ensure you are only using the form on this page to comment on our Strategy and use other established communication channels for other queries. See our contact us page for more detail on how best to contact us for other queries.